Knowledgebase: Email
How do I open another user's mailbox / act as a delegate on their behalf?
Posted by on 20 July 2015 04:06 PM

As the delegate, do the following in Outlook:

  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.
    1. Delegate Access
  3. On the E-mail tab, in the list, click the Exchange account type, then click Change and then click More Settings.
  4. On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.
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