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This tutorial will walk you through converting your recorded WebEx presentation into a format that can be used on other platforms, such as YouTube and Vimeo. INSTRUCTIONS: 1. Download your WebEx Presentation After you log into your WebEx account, click on the _My Recorded Meetings_ link under the _Host a Meeting_...
HOW TO DO A MAIL MERGE TO CREATE LABELS OR NAMETAGS FROM A LIST (MS WORD 2007/2010) Your time and skills are too valuable to be manually typing in long lists of labels or nametags! * First you need your list. This should be an Excel document with a column for each field type you want in your label. Each colum...
In order to configure your phone to sync with your UNH email, contacts, calendar, tasks, etc... please follow the instructions below. Every Android phone/tablet is a little different so the instructions may vary slightly, but the settings are essentially the same. IMPORTANT: By syncing your phone with UNH, you must a...
There are three ways to schedule a Zoom Meeting: * From the Website * From within Outlook * From the Zoom Desktop Application ------------------------- TO SCHEDULE A MEETING FROM THE WEBSITE: * Go to https://zoom.us/meeting/schedule [https://zoom.us/meeting/schedule]. Complete the form and click _SCHEDULE_...
A public folder is an email address that can be accessed by multiple staff. For example, contact.iod@unh.edu is a public folder used to collect general contact emails from the public. Public folders can be accessed by following these instructions [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/15/0/ho...
To connect to the UNH VPN, please follow the instructions below. _Notice: As of July 1, 2014, all VPNs have been replaced with the Junos Pulse VPN Client. There is no need to individually connect to the ECGVPN, CISSecure VPN, or other VPNs anymore. Junos Pulse will automatically connect to all VPNs your account has a...
\N\NABSOLUTE AND RELATIVE CELL REFERENCES\N\N Excel accepts cell references in what are called _absolute_ and _relative_ ranges. Absolute ranges have a $ character before the column portion of the reference and/or the row portion of the reference. Relative ranges do not use the $ character. The $ character indicates...
This kb article will tell you how to set up a free conference call or meeting using Lync. Participants can join using a phone, Lync, or their web browser. This technology can be used by UNH Staff, as well as outside participants. Lync does not need to be installed on participant computers. Video conferencing is only su...
There are 4 convenient ways to access another UNH Employee's phone number from your computer: * Outlook's \"Global Address List\" (GAL) [1] * Office Communicator [2] * Email Header [3] * UNH Faculty & Staff Directory Website [4] * Miscellaneous Tips [5] ------------------------- \N\N1. OUTLOOK'S \"G...
To update your picture in Outlook, the Global Address List (GAL), Active Directory (AD), and Lync, follow these 5 steps: 1. Go to https://mysite.unh.edu/_layouts/EditProfile.aspx [https://mysite.unh.edu/_layouts/EditProfile.aspx] 2. Enter your UNH/AD Username and password. 3. Click on the "Choose Picture" button ...
To change the password for your computer, the IOD Help Desk, and most UNH Services (Blackboard, Email, Webcat, etc...), please visit this link and follow the directions below: * Connect to the UNH Network via hardwire, UNH-Secure, IOD-Staff, or via the UNH VPN [https://iodsupport.unh.edu/index.php?/Knowledgebase/Ar...
The purpose of this knowledgebase article is to help explain the different computer types available to IOD Staff. FORM FACTOR: DESKTOPS: Dell Optiplex 7010 DT These machines are permanently installed under your desk and require a separate monitor, keyboard, and mouse to function. These typically cost between $900...
The IOD has a few items available for staff to borrow. This is made available on a self-service basis. There is no support included with this service. If you require a piece of technology for a specific date, please attach a note to it, and retrieve it a few days prior to the event. PLEASE PICK UP THE EQUIPMENT A F...
The IOD has 5 Xerox Printers, listed in the chart below: PRINTER DESCRIPTION WINDOWS PRINTER NAME MODEL NUMBER CONWAY COPIER ID # TECH SUPPORT NUMBER IP ADDRESS Concord Color 7547 IOD_Concord_Color XWC7545 CH420 603-889-8563, opt 1 132.177.186.3 Concord B&W D95 IOD_Concord_...
These are a list of tips to make your smart phone less annoying, specifically when syncing it up with UNH's exchange servers. _If you are trying to add email to your smartphone, please click here. [1]_ Due to the open nature of the Android operating system, some phones have these settings, while others do not....
This tutorial will instruct you how to change the preferred network adapter order, so that in the event multiple network interfaces are active, such as a wired ethernet and wireless connection, traffic flows over your preferred network. This is generally done to ensure that your wired connection takes precedence ove...
Please watch the video above. To change your calendar's permissions, please see the following kb article: https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/145/5/how-to-change-your-calendars-permissions [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/145/5/how-to-change-your-calendars...
To view another UNH Employee's calendar in Outlook, please review this kb article: https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/144/5/how-to-open-another-unh-employees-calendar [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/144/5/how-to-open-another-unh-employees-calendar]
For printed forms, you may want to have the path to the document on included somewhere on the form itself, such as the footer. For example, if you have a printed vacation request form, you may want the footer to include a note such as: S:Administration & General OfficeProcedures & FormsForms & ChecklistsEarned Time...
RESERVING CISCO VIDEOCONFERENCE EQUIPMENT IN CONCORD * Check the calendar for the room you want to use in public folders for availability * To access a public calendar, see https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/15/0/how-do-i-access-a-public-folder-in-outlook [https://iodsupport.unh.edu/i...
Hi all, There has been a lot of discussion around Google Analytics and how to access and pull reports. Please view this video to familiarize yourself with the everchanging interface of Google Analytics, learn how to pull reports, and more! http://youtu.be/I7YA1oZhevo [http://youtu.be/I7YA1oZhevo] Here is the vide...
NOTE: THIS ARTICLE REFERS TO UNDELETING A FILE/FOLDER BY RESTORING A PREVIOUS VERSION.  IF YOU ARE UNSUCCESSFUL USING THIS METHOD, YOU MAY ATTEMPT TO UN-DELETE A FILE USING A UTILITY SUCH AS RECUVA [HTTP://WWW.PIRIFORM.COM/RECUVA]. THIS METHOD IS GENERALLY MORE COMPLICATED THAN THE ONE DESCRIBED IN THIS ARTICLE BELOW, ...
Zoom can be accessed at http://zoom.unh.edu [http://zoom.unh.edu] The IOD Zoom training video can be found at: https://vimeo.com/139497929 The PowerPoints associated with this video are located at: https://unh.box.com/s/5z58h8ar6b5ceul89cw9twh9hh54ew01 [https://unh.box.com/s/5z58h8ar6b5ceul89cw9twh9hh54ew01] A fo...
Please see attached document. Link: https://downloads.avaya.com/css/P8/documents/100176054 [https://downloads.avaya.com/css/P8/documents/100176054]
Please complete the form at https://telecom.unh.edu/apps/summit?action=voicemailReset [https://telecom.unh.edu/apps/summit?action=voicemailReset] If you have any questions, you can contact the UNH Service Desk at 603-862-4242.
It is important to backup your files to a safe location. If your hard drive fails, you risk of losing all of your data and countless hours of your hard work. Professional data recovery services cost thousands of dollars, so it makes sense to take a few minutes now to understand your which files are backed up, to avoid ...
Most tasks can be accomplished using either the mouse or the keyboard. In almost every case, it is far faster to use the keyboard than the mouse once you have the commands memorized. Below are a list of commonly used applications and keyboard shortcuts. If you are using an application and would like to find short...
The Wireless network in Concord is _IOD-GUEST_. The password is: unh!Guest! aaaaaa## (specifies "a" lowercase, or "#" number) _Anyone is allowed to sign onto the IOD-Guest network. Users will not be able to access UNH resources, such as printers, file servers, shared drives (S:, Y:, or Z:), or other services._ _...
Hi everyone! Did you know that you can add additional information to your IODIntranet profile? As part of our strategic initiative to increase engagement across the IOD, both the Management Team and Strategic Team request that you complete a few short questions about yourself! Let's get started: * After signing in...
Please watch this demonstration on how to use BOX at UNH UNH BOX Help Pages: https://unh.edu/it/kb/category/servers-data-storage-backup/cloud-storage-and-sharing/24/%C2%A0 [https://unh.edu/it/kb/category/servers-data-storage-backup/cloud-storage-and-sharing/24/%C2%A0] The YouTube video: http://youtu.be/RXn9Vw-5GDI ...
Please watch the video below to learn how to add captions to YouTube videos.
Please see the graphic below stating enterprise application compatibility for Windows 8 or Java. The above image is loaded directly from the usnhgateway.org website. If it is not loading, please submit a ticket to the IOD Help Desk.
You can use Ninite [1] to install a wide range of software on your home or work computer quickly and easily. To use ninite, visit http://ninite.com [2] and select the applications you wish to install. Once you have selected the applications you want, scroll to the bottom of the page and click the green "Get Insta...
VANDYKE F.A.Q. * What is VanDyke? * How do I get access to VanDyke? * How do I access files on the VanDyke Server? * What other steps should I take to secure my data? * Where can I get more information? ------------------------- 1. WHAT IS VANDYKE? VanDyke is a secure file server provided by UNH IT. UNH P...