RSS Feed
Knowledgebase : Email
   

Soemtimes, Outlook may report your quota information in the bottom-left hand corner incorrectly. For example, it may report that you have only a few MB free, even though you have just archived a bunch of email. There are two possible causes to this problem: * You have not actually archived email correctly, OR...
In order to configure your phone to sync with your UNH email, contacts, calendar, tasks, etc... please follow the instructions below. Every Android phone/tablet is a little different so the instructions may vary slightly, but the settings are essentially the same. IMPORTANT: By syncing your phone with UNH, you must a...
A public folder is an email address that can be accessed by multiple staff. For example, contact.iod@unh.edu is a public folder used to collect general contact emails from the public. Public folders can be accessed by following these instructions [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/15/0/ho...
To update your picture in Outlook, the Global Address List (GAL), Active Directory (AD), and Lync, follow these 5 steps: 1. Go to https://mysite.unh.edu/_layouts/EditProfile.aspx [https://mysite.unh.edu/_layouts/EditProfile.aspx] 2. Enter your UNH/AD Username and password. 3. Click on the "Choose Picture" button ...
To change the password for your computer, the IOD Help Desk, and most UNH Services (Blackboard, Email, Webcat, etc...), please visit this link and follow the directions below: * Connect to the UNH Network via hardwire, UNH-Secure, IOD-Staff, or via the UNH VPN [https://iodsupport.unh.edu/index.php?/Knowledgebase/Ar...
These are a list of tips to make your smart phone less annoying, specifically when syncing it up with UNH's exchange servers. _If you are trying to add email to your smartphone, please click here. [1]_ Due to the open nature of the Android operating system, some phones have these settings, while others do not....
To access public folders (which are essentially shared calendars or email addresses, such as project.iod@unh.edu), follow these instructions: * Open _Microsoft Outlook_ and go to the MAIL or CALENDAR tab. * In the left-hand pane, look for the _Public Folders_ list (#1 in the picture below). If you do not see a _P...
Please watch the video above. To change your calendar's permissions, please see the following kb article: https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/145/5/how-to-change-your-calendars-permissions [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/145/5/how-to-change-your-calendars...
To view another UNH Employee's calendar in Outlook, please review this kb article: https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/144/5/how-to-open-another-unh-employees-calendar [https://iodsupport.unh.edu/index.php?/Knowledgebase/Article/View/144/5/how-to-open-another-unh-employees-calendar]
If you search for items in Microsoft Office Outlook 2007 and do not receive the results that you expect, the indexing of your Microsoft Windows and Microsoft Office system data files (the search catalog) may not be complete. Please follow this URL to reset indexing by rebuilding your Instant Search catalog: http:/...
From the university: "As you may be aware, there has been a recent noticeable increase in spam arriving at university inboxes. The Exchange team is doing what can be done to filter and reduce this nuisance but the open nature of the higher education environment reduces the options available. For those wishing to repo...
To update the global address list, follow these steps: * Launch Microsoft Outlook * Click on the SEND/RECIEVE Tab * Click on Send/Recieve Groups * Select DOWNLOAD ADDRESS BOOK * Leave the default options selected, and click OK Your address book should download and get updated within a few minutes.
If you have archiving set up, your emails will appear directly below your main email account, in a section most likely called "Archives". Any folders that have been archived will appear below this "account". If you wish to search through your archived emails, you must explicitly select the folder you wish to search (e...
Outlook [1] remembers every address you have typed in a _To:_, _Cc:_ or _Bcc:_ field. This is good: when you start keying in a name or address, Outlook automatically suggest the contact in its entirety. Unfortunately, Outlook remembers the mistyped and old as well as the correct and current -- and suggest it indiscr...
Currently, there is only one way to do this (Per Kirk at the UNH Help Desk: 603-862-0001), and it requires a Google Account. Once you have a Google account set up, please visit the link below and follow the instructions: http://www.google.com/support/calendar/bin/answer.py?hl=en&answer=98563&topic=13948 [1] Link...
To merge outlook archive or .pst files, please follow these steps: * Close Outlook * Go to Control Panel > Mail > Data Files * Single click an "Archive" file, then select "Open File Location" to show the file in Windows Explorer. Repeat this process for each of the archive files. * Identify the file that y...
A: To setup Automatic Replies in Outlook 2010: * Open OUTLOOK 2010. * Go to 'FILE' and highlight 'iNFO.' * Click on 'AUTOMATIC REPLIES (OUT OF OFFICE). * Select the 'SEND AUTOMATIC REPLIES' button. * Set the time range during which you would like the replies to be sent. This can be done well in advance ...
\N\NOUTLOOK 2010 USERS\N\N Right-click on the status bar at the bottom of the Outlook window, and enable "Quota Information". \N\NOUTLOOK 2007 USERS\N\N Outlook 2007 users must use Outlook Web Access (OWA) to view the total size of their mailbox. Go to exchange.unh.edu [1], log into your account, then hold...
Please see http://support.microsoft.com/kb/295657 [1] Links: ------ [1] http://support.microsoft.com/kb/295657
PROBLEM(S): You receive an email from a user who uses Microsoft Office Outlook 2010 that invites you to view their Outlook calendar. However, the email message does not have an option that allows you to accept their invitation, only an attached XML file. In this case, you cannot open the shared Outlook folder that th...
There are no costs associated with any of the account types below. \N\NPUBLIC FOLDERS\N\N Public folders are special email addresses, such as yourproject.iod@unh.edu, which can be accessed by a user or users with permission to do so. You can send replies from this email address (so it will come from yourproject.i...
Problem: You want to export a distribution list into a comma separated value list of email addresses. You may wish to do this to upload the list into another program, such as mailchimp, or for other purposes. Steps: Note that this is a somewhat arduous process. If anyone knows of a script to automate this task...
A: To change your information in the GAL, contact the UNH IT Service at 2-4242 and let them know exactly what you would like changed. After your identity is verified, the service desk will forward the request to the Exchange administrators, who will make the change. To update your information in the faculty/staff...
Please visit this link to recover deleted items from Outlook: http://office.microsoft.com/en-us/outlook-help/restore-deleted-items-in-outlook-HA010355039.aspx [1] Links: ------ [1] http://office.microsoft.com/en-us/outlook-help/restore-deleted-items-in-outlook-HA010355039.aspx
As the delegate, do the following in Outlook: * Click the FILE tab. * Click ACCOUNT SETTINGS, and then click ACCOUNT SETTINGS. * * On the E-MAIL tab, in the list, click the Exchange account type, then click CHANGE and then click MORE SETTINGS. * On the ADVANCED tab, under OPEN THESE ADDITIONAL MAILBOXES,...